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TECH SUPPORT

 

 

Magicard Printer Driver

Magicard Printer Driver: v2.4.1.191


Release Date: 16/11/2020

This is the latest Unified Driver for the range of Magicard printers listed below, including Secure and Xtended models and variants.

Compatible with:

Windows 7 > 10

32bit & 64bit operating systems

Windows server 2012 > 2016

Magicard Printer Driver v2.4.1.191

Magicard NEO Printer Driver

Magicard NEO Printer Driver:  v2.4.1.191


Release Date: 16/11/2020

This is the latest Unified Driver for the range of NEO printers of all model variants.

 

Compatible with:

Windows 7 > 10

32bit & 64bit operating systems

Windows server 2012 > 2016

Magicard Printer Driver v2.4.1.191

 

White Line across printed card | Damaged Printhead Element

 

Dust or contamination on the card or dye film is dragged and forced between the printhead and the card permanently damaging the printing surface, resulting in a white line across the printed card length.

 

If printer cleaning is not carried out as advised (at every dye film change) the chance of printing problems and printhead damage is greatly increased.

 

Under these circumstances the complete Printhead will have to be replaced, it cannot be repaired.

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